Legal notice

Last updated: July 18, 2026

MOCLOOM is operated by Shenzhen Xingmo Technology Co., Ltd.

Business address

MOCLOOM
Shenzhen Xingmo Technology Co., Ltd.
Room 309, Building B
Yangmei 1992 Vitality Block
No. 7, Jinzhu Lane 2
Yangmei Community, Bantian Subdistrict
Longgang District, Shenzhen, Guangdong 518000
China

Customer service

Email: sales@mocloom.com
Phone: +86 137 5040 0460

Customer service inquiries are normally answered within 1–2 business days.

Returns

Do not send products to the business address or to an address shown on the original package unless that address has been confirmed by MOCLOOM in writing as the designated return address.

To request a return, contact sales@mocloom.com and follow the instructions in our Return and Refund Policy.