Legal notice

Last updated: November 5, 2026

MOCLOOM is operated by Shenzhen Xingmo Technology Co., Ltd.

Business address

MOCLOOM
Shenzhen Xingmo Technology Co., Ltd.
Room 309, Building B
Yangmei 1992 Vitality Block
No. 7, Jinzhu Lane 2
Yangmei Community, Bantian Subdistrict
Longgang District, Shenzhen, Guangdong 518000
China

Customer service

Email: sales@mocloom.com
Phone: +86 137 5040 0460

Customer service inquiries are normally answered within 1–2 business days.

Returns

Please do not send returns before your return request has been approved. See our Return and Refund Policy for the return address.

To request a return, contact sales@mocloom.com and follow the instructions in our Return and Refund Policy.